B10 / Process improvement

Artificial Intelligence & Automation Solutions

Reduce repetitive work. Expand your team’s focus.

We develop automations for data preparation, document processing, reporting and workflows, assessing AI use alongside needs and measurable benefits.

01 / SCOPE

Reduce repetitive work. Expand your team’s focus.

Not every process requires the same kind of automation. We distinguish steps with definite business rules from tasks requiring interpretation, then examine your existing tools and integration options to design a feasible solution.

01

Process discovery

We map repetitive steps, waiting points, error types and the systems used.

02

Workflow automation

We connect forms, tasks, notifications, data matching and reporting steps through defined rules.

03

Document and content processing

We assess model use for classification, field extraction and summarisation using sample data.

04

Exception and approval management

We create flows that hand uncertain or erroneous results to human review.

05

AI agent connection

Where necessary, tasks requiring information retrieval and tool use in variable contexts are moved into AI agent development scope.

06

Performance and cost tracking

We track processing times, error rates and service costs using pilot results.

02 / CONCRETE OUTPUTS

At the end of the work,
what will you have?

The deliverables below that are included in your project are specified in the written proposal, with quantities, formats, delivery dates and acceptance conditions. Licences, hosting and maintenance are shown separately if not included.

Process and opportunity map

Steps suitable for automation, dependencies and initial priorities.

Working automation flow

A first release working with agreed data sources and systems.

Pilot assessment

Baseline measurement, test results and expansion recommendations.

Operations guide

Steps for exceptions, approvals, error correction and version management.

03 / WORKING PROCESS

A shared goal.
Steps with clear owners.

  1. 01

    Select the process

    We assess business value and technical feasibility.

  2. 02

    Design the flow

    We define rules, integrations and approval points.

  3. 03

    Measure in the pilot

    We assess accuracy, time and cost with sample transactions.

  4. 04

    Put into operation

    We make the accepted flow available with a monitoring and support plan.

04 / USE CASES

Which needs is it for?

Example use cases for which we can define the scope together.

Document-heavy processes

Classifying incoming documents and extracting fields ready for review.

Periodic reporting

Combining data from authorised sources to prepare reports.

Work handover between teams

Routing requests and tasks to the correct owner with approval and exception rules.

05 / MEASUREMENT AND RESPONSIBILITY

How will we track success?

We define the starting position and goals together. The indicators below are selected according to the nature of the work.

  • Time per transaction
  • Tasks handed to human review
  • Error and reprocessing rate
  • Service cost per transaction

Provider licences, processing volume and integration requirements are assessed within the project scope. Critical business rules and approval responsibilities are defined with your organisation.

06 / FREQUENTLY ASKED QUESTIONS

Let’s clarify the details.

Is AI used in every automation?

No. Traditional automation is appropriate for tasks that can be solved with definite rules. AI is used where necessary and where its benefit is assessed through a pilot.

How much will we save?

It depends on the process and data quality. We do not commit to a rate without baseline measurements and pilot results.

SERVICE-SPECIFIC CONTACT

Let’s clarify your needs together.

Artificial Intelligence & Automation Solutions

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LET’S START TOGETHER

The first step:
defining the right scope.

Artificial Intelligence & Automation Solutions — Let’s assess your needs, priorities and current setup together.

Get in touch for a discovery meeting ↗
Artificial Intelligence & Automation Solutions | B10 Digital Agency